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Last updated 11 November 2026

Privacy policy

This policy explains what happens to your information when you visit www.seatfold.uk or contact us. In short: the site sets no cookies and runs no analytics or tracking, and we only hold what you choose to send us.

Who is responsible

Seatfold Ltd (“Seatfold”, “we”, “us”) is the controller for the information described here. Contact us about privacy at hello@seatfold.uk.

What we collect, and why

InformationWhy we use itHow long we keep it
What you send us by email: your name, email address, organisation and messageTo reply, arrange a demo and follow up. Our lawful basis is our legitimate interest in answering enquiries about our product.Up to 24 months after our last contact, unless you become a customer
Standard request logs kept by our hosting provider: IP address, browser, the page requested and the timeTo keep the site running and secure. Our lawful basis is our legitimate interest in operating a safe website.As set by our host, typically a few days to a few weeks

Cookies and tracking

This website sets no cookies and stores nothing in your browser. It has no analytics, advertising or social media tracking, and it loads nothing from other companies’ servers: even the fonts come from our own domain.

Who else handles it

  • Vercel Inc. hosts this website and keeps the request logs above on our behalf. Vercel may process data outside the UK; where it does, it relies on recognised safeguards such as the UK addendum to the EU standard contractual clauses.
  • Our email provider stores the messages you send us.

We do not sell your information or share it for anyone else’s marketing.

Your rights

Under UK data protection law you can ask for a copy of your information, ask us to correct or delete it, object to how we use it or ask us to limit it. Email hello@seatfold.uk and we will reply within a month. If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cinema apps built on Seatfold

This policy covers our website only. When you book through a cinema’s app built on Seatfold, that cinema is responsible for your booking information and its own privacy notice applies. We process that information on the cinema’s behalf, under its instructions.

Changes

We will update this policy when what we do changes. The date at the top shows when it last changed.